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Support Center

Find answers to common questions, app guides, and support contact details.

Contact Information

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Quick Help

Getting Started

Learn the basics of setting up your apps

FAQ

Answers to frequently asked questions

M-AD Help Center

Setup, connection troubleshooting, directory management, security review, reports, privacy, and support exports.

Guides by App

Jornal

Jornal Help Center

A complete support hub for setup, daily logging, symptoms, reviews, appointment prep, privacy, exports, and support.

Jornal User Guide

A practical guide to setting up Jornal, building logging habits, reviewing patterns, and preparing summaries.

Getting Started with Jornal

Set up your profile, choose what to track, and build a simple first-week routine.

Daily Logging and Diary Workflow

Use the Diary as your daily home base for food, symptoms, medications, notes, and context.

Symptoms, Mood, and Cycle Tracking

Log symptom details and personal context so patterns are easier to review later.

Insights and Weekly Review

Review trends, symptom burden, timing, and repeated context across your journal.

Feature Use Cases

See practical workflows for daily logging, symptom review, appointment prep, and record sharing.

Appointment Prep and Sharing

Turn your records into a clearer visit summary and share the details that matter.

Privacy, Backup, Exports, and Support

Learn how backups, exports, privacy, and app support work in Jornal.

Jornal Support

Contact support, check response expectations, and see what details to include when reporting an issue.
Choir Music

Choir Music Help Center

Search support topics for importing scores, supported images, MusicXML, audio, sing lists, annotations, rehearsal tools, collaboration, backups, pedals, and settings.
M-AD

M-AD Help Center

Search support topics for setup, demo mode, LDAP and LDAPS connections, Kerberos, object management, security descriptors, reports, privacy, and diagnostics exports.

Frequently Asked Questions

Our apps are available on the Apple App Store. Visit the app page (Jornal or Choir Music) and click the App Store badge to download directly, or search for the app name in the App Store on your iPhone or iPad.

Byldya apps do not require Byldya.com accounts, and Byldya does not store personal app records on Byldya.com. Jornal nutrition photo capture may send non-personal product or nutrition information to Open Food Facts and Byldya's nutrition database.

You can reach support by emailing support@byldya.com. We aim to respond within 24-48 hours. You can also find many answers in the guides above.

Each app has its own pricing. Visit the app page to see current pricing information. Some apps offer a free trial so you can try before you buy.