Jornal is designed around private, user-controlled record-keeping.
Privacy approach
Jornal's core workflow is built for personal tracking and review. Basic use does not depend on a hosted account.
Some optional features may use external data sources or integrations, but those are separate from the main logging flow.
Food scans and product data
Packaged-product tools can use configured lookup services, source badges, confidence labels, and product-data review flows where supported.
Helpful reminders:
- barcode lookups and product-data submissions are separate from your private diary notes and symptom records
- nutrition-label OCR is a convenience tool and should be reviewed before saving
- Food Review Prompts can remind you to revisit lower-confidence entries later
When available, Scan Meal stores an accepted, versioned review snapshot with the food and diary entry. It may retain selected source excerpts, typed user-reported nutrition claims, assumptions, corrections, and unknown values; raw meal audio and photo bytes are not saved in that snapshot. Apple's text model and supported speech recognition run on-device. The full entry point is hidden unless the required OS, model readiness, selected language, and preference checks pass. Dictation has additional on-device speech and permission checks. Production image suggestions remain off pending physical-device accuracy evaluation. The flow does not automatically write these meals to Apple Health.
Prepared-meal records may be included in full backups and supported archives. Their snapshot retains statuses for calories, protein, carbohydrate, fat, fiber, sugar, and sodium. Other nutrient fields are omitted until the snapshot supports them. Structured JSON preserves the reviewed snapshot; CSV provides a compact evidence summary and per-nutrient status fields but not its nested structure. Free-text export settings determine whether source excerpts and review wording are included. Treat all exported meal details as sensitive records.
Individual Food transfer files include a valid reviewed snapshot when available. If a stored snapshot cannot be validated, the transfer marks it unavailable; legacy numeric fields may not show which nutrients were unknown.
Backup, archive, and restore
Jornal gives you more than one way to keep portable copies of your records.
Helpful reminders:
- encrypted backup is for keeping a secure full copy you can restore later
- archive files are for moving selected date ranges out of the live journal without replacing newer records when you import them later
- Saved Archives lets you reopen a verified archive file inside Jornal so you can inspect included records before restoring anything
- keep backup and archive passwords somewhere safe
Shareable exports
Jornal can also create shareable exports when you want a broader record set beyond an appointment summary.
These can be useful for:
- personal review outside the app
- record-keeping
- sharing selected logs with a clinician or caregiver
- working with the underlying data behind charts and timelines
Support
If you need help, support can assist with:
- setup and onboarding questions
- Apple Health, connected-device, or import issues
- scan, OCR, product-data review, source badge, Food Review Prompt, or logging problems
- export, backup, archive, restore, or import problems
- appointment prep or summary-sharing issues
- saved Insight graph pages or weekly review issues
- privacy and data-handling questions
Support email:
support@byldya.com
What to include in a support request
- your device model
- your iOS or iPadOS version
- your Jornal app version
- a short description of the problem
- the steps you took before the issue happened
- screenshots if they help explain the issue
If the issue involves archive files, product-data review, or Weekly Summary, also mention the exact screen or file type involved and whether the issue happened while saving, browsing, sharing, importing, restoring, or reviewing.
Medical note
Jornal support cannot provide medical advice.
Do not use support email for emergencies, urgent symptoms, medication emergencies, or time-sensitive treatment decisions. If you think you may be experiencing a medical emergency, call local emergency services immediately and contact a licensed clinician.